FAQs

1. ORDER You place your order on the website, pay for the service, and then complete the questionnaire sent to you via email.2. SURVEY A specialized subcontractor will visit the site, survey the entire property, and take photos.3. FIRST FLOOR PLAN VERSION We will send the first plans within 20 days from the survey.4. FEEDBACK You will have 5 days to provide feedback. If no feedback is received, the project will be considered closed.5. FINAL VERSION The final plans will be sent within 20 days. If everything meets expectations, we will close the project.

Yes, we offer phone and/or video conference consultations and discussing modifications.

Payment is due at the same time as placing the order.

If you want to increase the size of your house (structurally), you will need to hire an architect who will prepare the necessary plans and handle the official processes. Once the decision is approved, we can start the layout planning based on the architect's design.

Yes, we do. The km fee from Amsterdam is as follows:If you provide the address of the property to be designed during checkout, the system will automatically add the delivery charge to the final amount.

The net floor area refers to the space enclosed by the walls of the rooms, while the gross floor area includes building structures (walls, wall coverings, areas below doors). Balconies, terraces, and loggias are not included in either area.

Living rooms and spaces for sleeping, playing, relaxing, exercising, or working. Kitchens, pantries, dining rooms, bathrooms, toilets, wet rooms, storage rooms, staircases, and garages do not count as rooms.

Of course! Request the architectural or developer's planned state file in DWG/PDF format and send it to us.

No. We focus on planning the essence of your space, the layout on which everything is built. For styling help, you should consult an interior designer or decorator.If you are looking for an exclusive, all-inclusive, comprehensive interior design service, please visit our other website at www.kinoki.studio.

One, and it will be the best version, which you can modify once. In some cases, if needed, you may receive more than one version—for example, if you want to separate a room in the future and specifically request us to check future versions.

We will send the plans in PDF format via email, and for an additional charge, we can also send them in an editable DWG file format.

We consider all mechanical equipment and connections that could significantly influence the layout (e.g., boiler, radiator, convector, towel dryer, indoor unit of air conditioning, chimney, etc.), but we do not provide mechanical engineering design services.

No, our service does not include lighting design, switches, outlets, or any other strong or weak current connections. Only household appliances, media devices, and standing or desk lamps will be included in the plan.

No.

After placing the order, we will schedule a time for a measurement with you and a subcontractor specialized in measurements will visit your property.

It depends on the size and complexity of the property, but smaller properties take about one hour, and larger ones take up to two hours. We will measure the walls, windows, doors, wet and mechanical connections, and take photos that will be deleted when the contract ends.

If we have not provided a solution for any of the requirements you have specified in writing.